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Order Inquiries

Can I place an order by phone?

For your security, we do not take orders over the phone. Our site has special encryption to keep your information safe. However, if you are having a problem ordering an item, you can email us the item you wish to purchase and we can send you an invoi

Do you ship to Alaska, Hawaii, Puerto Rico or internationally?

We ship anywhere within the contiguous United States. At this time, we do not ship internationally, or to Alaska, Hawaii or US Territories. That said, we are happy to send orders to any re-shippers upon request that are located in the contiguous Unit

Can I place my order on hold/can you deliver after a certain date?

Yes! After you place your order, email us at [email protected] and let us know the details of your request. Keep in mind that we need to be aware of your request before your order ships. Once your order has shipped, we are not able to accommodate an

How can I track my purchase?

When your order ships, we’ll send you a shipping confirmation email with information about the carrier and estimated arrival date. If you have special delivery requests, please contact us as soon as you place the order so we can do our best to accomm

I didn’t receive an order confirmation email?

First, check the “My Orders” tab on your "My Account" page to see if your order is complete. If you see your order there but you did not receive a confirmation email, check your spam folder for an email from [email protected]. If you still can’t fin

How do I cancel my order?

If you would like to cancel your order, please email us at [email protected]. If your item has already shipped, it is no longer able to be canceled but may be returned once it arrives in accordance with our return policy.