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Order Inquiries

Can I place an order by phone?

For your security, we do not take orders over the phone. Our site has special encryption to keep your information safe. However, if you are having a problem ordering an item, just reach out to us at [email protected] with the item you wish to purcha

Do you ship to Alaska, Hawaii, Puerto Rico or internationally?

We ship anywhere within the contiguous United States and most locations in Canada (wherever you can get FedEx deliveries). At this time, we do not ship internationally, to Alaska, Hawaii or US Territories. That said, we are happy to send orders to an

Can I place my order on hold/can you deliver after a certain date?

Yes, we make it easy to time your shipment! After you place your order, you can request a shipping hold HERE. Keep in mind that we need to be aware of your request before your order ships. Once your order has shipped, we are not able to accommodate a

How can I track my purchase?

When your order ships, we’ll send you a shipping confirmation email with information about the carrier and estimated arrival date. If you have special delivery requests, please contact us as soon as you place the order so we can do our best to accomm

I didn’t receive an order confirmation email?

First, check the “My Orders” tab on your "My Account" page to see if your order is complete. If you see your order there but you did not receive a confirmation email, check your spam folder for an email from [email protected]. If you still can’t fin

How do I cancel my order?

If you would like to cancel your order, please go HERE to start your request. If your item has already shipped, it is no longer able to be canceled but may be returned once it arrives in accordance with our return policy.

Can I edit or add anything to my order?

Once an order is placed, you can go HERE to make changes to your order as well as make changes to your shipping address. If the order has already shipped, we are not able to make any changes.